Privacy Policy

Last updated: 1 May 2026

Obsonlineservices ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information about you when you use our property management platform and related services.

1. Information We Collect

We collect information you provide directly to us when you create an account, submit a form, or communicate with us. This includes your name, email address, phone number, billing details, and property information.

We also collect information automatically when you use our platform, including log data, device identifiers, IP addresses, browser type, pages visited, and the referring URL. We use cookies and similar tracking technologies to collect this data.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send promotional communications (where permitted); respond to comments and questions; and comply with legal obligations.

We do not sell your personal data to third parties. We may share data with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.

3. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymise your personal data within 90 days, except where retention is required by law.

4. Security

We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular third-party penetration testing. Despite these measures, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to withdraw consent at any time. To exercise these rights, contact us at info@obsonlineservices.com.

6. Cookies

We use essential cookies required for the platform to function, analytics cookies to understand how users interact with our services, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings or our cookie banner.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a prominent notice on our platform at least 30 days before the changes take effect.

8. Contact

If you have questions about this Privacy Policy, please contact our Data Protection Officer at info@obsonlineservices.com or write to us at Smitspol 9n, 3861 RS Nijkerk, the Netherlands. KVK (Chamber of Commerce): 99464012. BTW (VAT Number): NL869002557B01.